Privacy Policy — HAK’s Shop by Hawa’s Artisan Kitchen

This Privacy Policy explains how HAK’s Shop (hawasartisankitchen.com) (“we”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit or make a purchase.

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1) Collecting Personal Information

We collect information to process your order and improve your experience.

Device Information

• Examples: browser version, IP address, time zone, pages viewed, search terms, on-site interactions.
• Purpose: load the site properly, perform analytics to optimize performance.
• Source: automatically via cookies, log files, tags, pixels, and analytics tools.

Order Information

• Examples: name, billing/shipping address, payment info, email, phone.
• Purpose: process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen for fraud, and (if opted in) send product updates.
• Disclosure: securely shared with our commerce processor Shopify.

Customer Support

• Examples: email, name, order number, phone, address you provide to us.
• Purpose: respond to inquiries and provide support.

We do not sell or rent your personal information.

2) Sharing Personal Information

We share data only as needed to operate our store and comply with laws.

• Shopify powers our online store. Privacy: shopify.com/legal/privacy
• Google Analytics helps us understand visitor activity. Opt-out: tools.google.com/dlpage/gaoptout
• We may share information to comply with applicable laws, respond to lawful requests, prevent fraud, or protect our rights.

3) Using Personal Information

• Offer products and services, process payments, ship and fulfill orders
• Communicate about purchases and updates (marketing only if you opted in)
• Improve the Site and customer experience

4) Retention & Security

We retain your information as long as necessary to provide services and meet legal obligations. Data is stored on Shopify’s secure infrastructure and protected by industry-standard safeguards.

5) Cookies

Cookies help the site function (e.g., keeping items in your cart) and improve performance. You can manage cookies in your browser settings. Learn more at allaboutcookies.org.

6) Your Rights (GDPR/EU/UK)

If you are in the EU or UK, you may request access, correction, deletion, or portability of your data, or object to certain processing. Contact us at nfo@haksworld.com. Your data may be processed in and transferred to countries outside your own (e.g., Canada/US) via Shopify’s secure systems.

7) Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter our data collection practices when such a signal is detected.

8) Changes

We may update this policy to reflect operational, legal, or regulatory changes. The latest version will always be available on this page.

9) Contact

HAK’s Shop — by Hawa’s Artisan Kitchen
Lahad Datu, Sabah, Malaysia
Email: info@haksworld.com

Last updated: November 2025